Table of Contents
- What Is a Workforce Management System?→
- Who Needs a Workforce Management System?→
- Risks With Not Having A Workforce Management System→
- PenguinData’s Workforce Management Solution→
“Work smarter, not harder.” By implementing workforce management software, you can achieve this goal. This software supports all of your business operations so you can accomplish more in less time, allowing you to avoid common pitfalls and rise above your competitors.
Workforce management software helps you make the most of limited resources like labor and equipment. It also collects accurate data to help you make critical business decisions. In this guide, we’ll discuss the challenges of not having a workforce management system and why you should consider investing in one.
What Is a Workforce Management System?
A workforce management system is software you can use to manage your staff and resources. With workforce management software, you can easily track and manage work orders, staff, equipment and administrative tasks. It collects all of your business data in one convenient platform so you can make decisions quickly and easily.
Workforce management systems help businesses in many industries streamline their workflows to reduce mistakes and increase customer satisfaction. Companies use workforce management systems to:
- Prioritize urgent projects.
- Schedule staff according to demand.
- Ensure tasks are assigned to the right employees.
- Increase efficiency and reduce costs.
- Improve productivity.
- Make administrative tasks faster and easier.
- Manage time off requests.
Who Needs a Workforce Management System?
Any business that needs help tracking and accessing large amounts of data should consider implementing software to overcome the challenges with workforce management. Many large commercial businesses use workforce management software, but it’s also beneficial for small to medium-sized companies that want to expand quickly. We recommend workforce management software to businesses with the following:
- Hourly or shift-based employees
- Staff members with varying schedules or availability
- A remote or mobile workforce
- Field service technicians and dispatchers
- Construction or utility projects
- An extensive inventory
6 Risks of Not Having a Workforce Management System and How to Avoid Them
Growing a successful business is nearly impossible without the proper tools. Consider the challenges of not having a workforce management system and learn how to overcome them:
1. Low Employee Engagement
A workforce management system makes it easy to communicate with employees so they feel engaged and supported. Without a workforce management system, interacting with busy employees is challenging. Low employee engagement poses the following risks:
- Lower employee productivity
- Higher burnout, absenteeism and turnover
- Poor performance and negative customer reviews
- Lack of motivation to learn new skills
- A negative work environment
PenguinData’s workforce management system helps you stay connected with employees working remotely, in the office, or out in the field. Our software promotes employee engagement, which in turn promotes their productivity and success.
2. Lost Revenue
Workforce management software promotes efficiency and productivity. Without it, jobs take longer, and mistakes are more likely. The risk of time theft, payroll errors and overstaffing also increases. You can end up spending a lot more on labor and administrative costs.
With a workforce management system, you can make sure everyone has the equipment and information they need to work efficiently and eliminate downtime. A productive staff completes more jobs and earns more profit in less time. Using one platform to manage and organize all of your business data also helps prevent mistakes. A workforce management system helps protect your bottom line and maximize profits.
3. Uninformed Decisions
Many businesses struggle to record and analyze data as they grow. Making important business decisions without data is like guessing. Simply guessing is dangerous when every decision you make impacts the success or failure of your company.
Workforce management systems effortlessly collect and organize complex data so you can use it to your advantage. With analytical software, you can quickly see what’s going on and make informed business decisions. You can use PenguinData to identify your strengths and weaknesses and find ways to improve your business.
4. Administrative Inefficiency
It takes hours to create schedules, assign projects, manage payroll and perform other administrative duties. However, these are often some of the most important and time-sensitive tasks for your business.
You can manage employee scheduling, payroll, PTO and other administrative tasks in a fraction of the time with PenguinData. Workforce management software automates these tasks to free up time and energy. Automating your workforce management also improves accuracy by eliminating human error.
5. Compliance Violations
The integrity of your business depends on how you treat your customers and employees. Fulfilling every client contract and managing staff payroll is complicated, and it’s easy to make a mistake. Unfortunately, there’s little room for error in businesses that are heavily regulated. Compliance violations can potentially lead to wage and contract disputes that end in a costly settlement and damaged reputation.
With support from PenguinData, you can deliver services more accurately and efficiently to establish a reputation of excellence. Our workforce management system helps keep track of all the details for you. It automates payroll, scheduling, time sheets, correcting billing errors, and other important tasks.
Workforce management software is a crucial tool to help you follow regulations. PenguinData keeps track of employee contracts, hours, and wages so you can easily create accurate reports to prove compliance.
6. Higher Labor Costs
High overhead costs will eat away at your profits. In industries where labor costs are high, mistakes like overstaffing and excessive overtime can make or break your business.
Workforce management software helps solve this challenge by forecasting labor needs. With PenguinData, keeping track of time sheets and labor needs is effortless. You can schedule the right number of employees to meet demand while earning the highest revenue. PenguinData helps reduce overstaffing and other costly mistakes to protect your profitability.
PenguinData Is Your Workforce Management Solution
Operating without a workforce management system poses many risks that could harm your business. Over time, these challenges could be the downfall of your operation. Implementing a workforce management solution can help you avoid these risks and ensure your success.
PenguinData Workforce Management Software can help you reach your goals by reducing errors, streamlining your operations and boosting profits. Choose our Emperor Suite of Modules, or select individual modules to create a Workforce Management System that fits your needs. We have solutions for businesses of all sizes in numerous industries.
Call us at (877) 973-6484 for more information, or schedule a free demo today!